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How it works
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Frequently Asked Questions
Mili reads meeting titles, dates, times, and participant emails from your Outlook Calendar. It uses participant emails to match meetings to client records in your CRM. Mili does not read event descriptions, attachments, or any unrelated calendar data.
No. Mili reads your Outlook Calendar and stays in sync when things change. If you reschedule or cancel a meeting in Outlook, Mili picks that up automatically and updates the client brief. But Mili itself does not edit, move, or delete any events in your Outlook Calendar.
Mili looks at the participant email addresses and meeting titles from your Outlook Calendar, then matches them against contacts in your connected CRM. If a client's email is in your CRM, Mili connects the dots automatically. If Mili can't find a match, it flags the meeting so you can link it to the right client manually. The more you use it, the better it gets.
Mili picks up the change from Outlook Calendar automatically. If a meeting moves to a new time, the client brief updates to match. If a meeting is cancelled, Mili archives the prep materials so you still have them if the meeting gets rebooked later. You don't need to tell Mili anything — it stays in sync on its own.
No. Mili connects through Microsoft's secure OAuth, the same sign-in process you've used anytime an app asks to "Sign in with Microsoft." You approve specific permissions directly through Microsoft's own screen. Mili never sees or stores your password. You can revoke access anytime from your Microsoft Account settings.



